Supporting Home Instead franchise territories across multiple towns surrounding Winchester, Virginia, and Martinsburg, West Virginia, approximately 100 km from Washington, D.C. The operation supports approximately: 400 clients receiving private home-care services 350+ Care Professionals Multiple towns across two franchise territories Understanding the Real-Life Scheduling Challenge CloserHire — Open Vacancies Page 33 This is not simply an administrative scheduling position. The Coordinator must understand the operational impact of every cancellation and act quickly to protect the client’s care and the company’s scheduled service hours. The successful Coordinator must be: Trustworthy and dependable, as they will handle confidential information and make decisions affecting vulnerable clients Passionate about delivering excellent care and service, rather than treating the position as a basic administrative role A confident and influential communicator, capable of persuading and motivating Care Professionals to provide urgent cover when cancellations occur Calm and resourceful under pressure, particularly when several scheduling problems arise simultaneously Equipped with a strong, stable broadband connection, a reliable computer setup and a professional home-working environment Willing and able to work consistently during hours aligned with US operations LINK INFO for VIDEO submissions: https://drive.google.com/drive/folders/1NDQtpbyM4xmoZVKplv1oOXHVDkMQMrja LBX (PART OF LIBERTEX GROUP)